Who are we?

We are Studio Michel, a creative agency with over 30 years of experience not only in the field of promotional materials but also in creating visual identities (branding), including web design, digital marketing, photography, and more. In short, we develop complete advertising strategies. Thank you for visiting our promotional materials webshop!

Studio Michel's website: www.michel.hr.

Please read our privacy policy.

What personal data do we collect and why?

1. PRIVACY POLICY
  • GDPR (General Data Protection Regulation) is Regulation (EU) 2016/679 of the European Parliament and the Council on the protection of individuals concerning the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC, dated 27.04.2016, which introduced significant changes to the rules defining personal data and determining how they are used.
  • In the Republic of Croatia, GDPR has been in force since 25.05.2018, with the enactment of the Law on the Implementation of the General Data Protection Regulation.
  • Michel d.o.o. (hereinafter: Michel Promo) understands that your privacy is extremely important to you as our clients. Therefore, we pay special attention to the protection of your personal data that you voluntarily leave on our site, which may lead to identifying you as an individual.
  • Therefore, in accordance with GDPR regulations, we have developed and implemented a personal data protection policy that regulates how Michel Promo handles and collects information when you visit our websites, and we ask that you review it from time to time for any changes.
2. DEFINITION, COLLECTION, PROCESSING, AND USE OF PERSONAL DATA
  • Personal data is considered to be data that identifies you as an individual (name and surname, address, email, phone number).
  • Michel Promo collects your personal data when you explicitly make them available to us (by filling out a contact form, sending a request for a quote, or another form of contact), thereby giving consent for their use to enable the purchase of products sold on our portal.
  • Michel Promo will use your personal data exclusively for regular business operations (processing quote requests, providing general and personalized offers, processing orders, improving customer relations), technical management of websites to improve user experience, site traffic analysis, and sending promotional materials and newsletters, with the aim of giving you access to special information and for communication with you.
  • Michel Promo collects only the necessary, basic user data required to fulfill our obligations, inform customers about how the collected data is used, regularly provide customers with the option to decide how their data is used, including the option to decide whether or not to have your name removed from lists used for promotional marketing campaigns.
  • For sending promotional offers to your email, you give us specific consent.
3. ACCESS TO PERSONAL DATA
  • All user data is strictly protected and only available to employees who need it to perform their job. We will not make your personal data available to third parties without your explicit consent.
  • All Michel Promo employees are responsible for adhering to all privacy protection principles. We guarantee that your email address and other data you have voluntarily provided will not be made available to third parties, either legal or natural, without your consent, as this is against our privacy policy.
  • An exception is made for inspection by authorized state authorities of the Republic of Croatia for investigative purposes based on a valid court order. Any changes to our privacy policy will be published along with this privacy statement, on the page deemed appropriate.
  • Necessary personal data is provided only to business partners for the realization of delivery and shipment of your order or for the purpose of addressing printed promotional materials. In cases where the goods you ordered from us are delivered through one of our business partners (courier services), they are considered data processors for that specific case.
  • We inform you that our business partners also protect the security of your data with appropriate and state-of-the-art technical and organizational measures. Our business partners are not allowed to use the data for purposes other than those for which we provided them.
4. CORRECTION OF PERSONAL DATA

You have the right to request correction, modification, or supplementation of incorrect, incomplete, or outdated data at any time by sending an email to [email protected].

5. USER RIGHTS
  • The user decides which data about themselves will be made available to Michel Promo.
  • We hereby inform you that you have the right to withdraw the given consent at any time, either in whole or in part, by notifying us at the email address [email protected] in writing or electronically. Upon receipt of the withdrawal statement, we will confirm receipt in writing electronically, and the personal data covered by the withdrawal statement will no longer be processed, starting from the date of withdrawal of consent. Please note that processing and/or transfers made until the date of withdrawal of consent will remain legally valid.
  • In addition to the right to withdraw consent, users, in accordance with applicable data protection regulations, have rights in relation to personal data, such as the right to correction, the right to deletion, the right to restrict processing, the right to data portability, and the right to object, which are submitted to the Agency for Personal Data Protection.
6. COOKIE POLICY

Our website www.michel.promo.hr uses cookies. You can find information about cookies on our portal.

7. NEWSLETTER

  • We use newsletters to inform users of our website about the latest products, special offers, and more. The data you provided to subscribe to the Newsletter will only be used to send updates on products from our offer.
  • If you wish to unsubscribe from the Newsletter, you can do so at any time via the unsubscribe option located in the Newsletter or by sending a message to [email protected].
  • In the event of cancellation of the subscription, the personal data we collected for this purpose will no longer be processed. We store the collected data only for the period during which you receive updates and have not unsubscribed from the Newsletter.
  • Data processing for receiving updates is essential for the purposes of our legitimate interests. By accepting the Newsletter and the Privacy Policy and Cookie Policy, you agree to provide the relevant data to our partners in this domain. In cases where the Newsletter is delivered to you through our business partner, they are considered data processors for that specific case.
  • We inform you that our business partner also protects the security of your data with appropriate and state-of-the-art technical and organizational measures. Our business partner may not use the provided personal data for purposes other than those for which we provided them.
  • Users who decide they no longer wish to receive our offers can unsubscribe from updates by unsubscribing via the link at the bottom of the updates or by sending an email to [email protected].
8. DATA SECURITY

Michel Promo makes great efforts to ensure the security of personal data and compliance with applicable data protection regulations. Please note that your data is conscientiously protected from loss, destruction, manipulation, unauthorized access, and unauthorized disclosure. Our employees are obligated to respect the confidentiality of your data and adhere to general regulations. We also use state-of-the-art technical and organizational protection measures to ensure the security of your personal data.

9. GOOGLE ANALYTICS

We use Google Analytics to collect statistical data on the use of our website for the purpose of creating targeted marketing campaigns.